PRE-ORDER PAULA’S NEW BOOK, Lead Well: 5 Mindsets to Engage, Retain, and Inspire Your Team

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Teaming Up
Against Burnout

Burnout is still one of the top challenges organizations face, and it impacts employees at all levels.

Managers are more likely than non-managers to be disengaged at work, burned out, looking for a new job, and feeling like their organization doesn’t care about their well-being.

More than ¼ of leaders feel burned out often or always, and two-thirds feel it at least sometimes. In addition, a recent survey of Inc. 5000 CEOs revealed that nearly half cited burnout as their biggest organizational challenge.

And, it likely costs your organization millions of dollars each year in the form of malpractice claims, increased health insurance costs, disengagement, and attrition. Despite decades of research and thousands of books, articles, and papers on the topic, burnout remains largely misunderstood.

book signing

Why?

Burnout tends to be oversimplified as a failure of individual stress management and well-intentioned organizations often approach solving for it as exclusively an individual problem, which has led to an over-emphasis on first-step mental health and well-being programs, apps, and one-off programs that don’t solve for its root causes or address the interaction between the workplace system and the individual. And, the strategies for preventing burnout and recovering from burnout are different.

Beating burnout requires more sophisticated solutions. It involves taking a “me and a we” approach to address BOTH the workplace culture/team/system drivers of burnout and the individual factors that may lead to it. This certificate course will give you the tools to do just that.

Based on the research and work that Paula Davis created in her book, Beating Burnout at Work, this course will provide easy and effective tools, frameworks, and strategies to help you and your team apply these insights to better understand the nuances associated with burnout.

Course Overview

This course is a learning program appropriate for professionals currently working in the following roles:

  • Leaders and managers at all levels
  • Internal or external coaches
  • Internal or external therapists
  • Human resources and benefits professionals
  • Learning and development professionals
  • Loss prevention and risk management professionals
  • DEI professionals
  • Any other professional who wants to better understand and apply effective approaches to burnout prevention

Delivered over five weeks, the course includes four live training classes and one group coaching call to give you all the resources, tools, frameworks and support you need.  You will meet virtually for one hour each week (a little longer for the first meeting) to learn the methods, research, tools, and frameworks, then to apply the learning in different ways.  One group coaching session is integrated into the course at the end to help you continue unpacking what you’ve learned, answer questions, troubleshoot issues, and to help you stay accountable for applying your new knowledge.

Course Features

You will get…

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Permanent access to a library of recorded lectures and additional tools (including videos, articles, papers, and worksheets) to support your learning

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Specific instruction on how to use and score the Areas of Worklife Survey (AWLS), an empirically validated assessment tool that will help you assess the Core 6 drivers of burnout at work

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Guidance to help articulate the business and risk management cases associated with preventing burnout

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A certificate of completion (after attending at least three-quarters of the live sessions)

Course Outline

Module 1 is 75 minutes, and the remaining modules and group coaching session are each 60 minutes.

Week 1
Short Course Overview & Burnout Basics
75min

You will learn:

  • Paula’s burnout story at the end of her law practice, and the impact it had on her work and health in general
  • The three dimensions of burnout
  • How to spot the engaged-exhausted group, and why they are your biggest source of turnover
  • The difference between stress and burnout
  • Early warning signs of burnout that are often missed
  • The specific zones (burnout exists on a spectrum)
  • Why the need for a “me and a we” approach, and how burnout can also impact your work team and family via social and emotional contagion effects. Part of the “we” is addressing burnout’s impact to your family and others.
Week 2
Understanding Burnout (“The Me Approach”) Part 1
60min

Preventing and recovering from burnout involve two different skills sets, which is why they are divided into two different modules. While a one-size-fits-all approach is difficult, there are specific, research-supported skills, tools, and entry points I have coached to many people that can help. These are:

Preventing Burnout

  • Research has pinpointed specific behaviors that healthy strivers utilize that help them perform at a high level and not burn out. Learn what these six behaviors and habits are.
  • Take a short quiz to help you better understand if you’re actually burned out (or something else, like just exhausted) and how you’re interacting with your work environment.
  • Learn how to better process the day’s stress by understanding more about the specific pathways that actually lead to healthy recovery from stress, both at work and outside of work. There is some nuance to the general advice you’ve always been told.
  • Understand the interplay between your job demands and job resources. What are they and how can you start to identify yours (or coach others more impactfully)?
Week 3
Understanding Burnout (“The Me Approach”) Part 2
60min

Recovering from Burnout

  • Understand your “wiring” by identifying core values, beliefs, and mindsets that can interfere with managing your stress, at work and post work recovery, and work ethic.
  • Create the LIST – your vision for what your work could (or needs to look like). Paula will share with you her LIST that she created in 2009 as she began her own recovery.
  • Learn a framework for how to have an effective conversation about burnout, should you wish to start a discussion with your boss or other person at work.
  • Recognize the factors associated with post-traumatic growth (PTG)
Week 4
Understanding Burnout (“The We Approach”)
60min

This week we’ll shift from taking an individual approach to understanding the cultural and workplace environmental drivers of burnout.

You will learn:

  • The Core 6 factors or drivers of burnout at work
  • Strategies to help reduce the stress-sting from each of these drivers, including:
  • How to perform a “meetings audit” and ideas for creating sustainable workload
  • Prioritizing “sticky” recognition and mattering so that people feel more connected to their work
  • The seven different types of relationships to foster to create a more resilient relationship “bench”
  • A framework for sharing good news at work and with your families, and why doing so promotes engagement at work and outside of work
  • The six leadership behaviors that increase your team’s sense of meaning at work
Week 5
Group Coaching Session & Course Wrap-Up
60min
  • A session to help you continue unpacking what you’ve learned, answer questions, troubleshoot issues, and help you stay accountable for applying your new knowledge.

Meet Your Instructor

Paula Davis

Paula Davis JD, MAPP, is the Founder and CEO of the Stress & Resilience Institute. For 15 years, she has been a trusted advisor to leaders in organizations of all sizes helping them to make work better. Paula is a globally recognized expert on the effects of workplace stress, burnout prevention, workplace well-being, and building resilience for individuals and teams.

Paula left her law practice after seven years and earned a master’s degree in applied positive psychology from the University of Pennsylvania. As part of her post-graduate training, Paula was selected to be part of the University of Pennsylvania faculty teaching and training resilience skills to soldiers as part of the Army’s Comprehensive Soldier and Family Fitness program. The Penn team trained resilience skills to more than 40,000 soldiers and their family members.

Paula is the author of Beating Burnout at Work: Why Teams Hold the Secret to Well-Being & Resilience and Lead Well: 5 Mindsets to Engage, Retain, & Inspire Your Team (February 4, 2025).

Paula has shared her expertise at educational institutions such as Harvard Law School, Wharton School Executive Education, and Princeton. She is a two-time recipient of the distinguished teaching award from the Medical College of Wisconsin.

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Lead Well: 5 Mindsets to Engage, Retain, and Inspire Your Team

Available

Feb. 4

Pre-Order Now

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